Babez London offers several shipping options. Customers can choose to
- Click & Collect UK
- Arrange for their own courier partners to pick the order,
- Use our shipping services
1. Click & Collect UK
Are you planning to visit our showroom but fear your favourite outfit will get out of stock? You can choose Click & Collect UK option if you're planning to stop by our showroom any time soon. Naturally, we will charge you for the product, but there will be no shipping/holding charges.
2. Arrange for your own courier partners to pick the order
So you have a contract with your own courier partner to pick your order? You can email us at firstname.lastname@example.org, and notify us in order messages about the courier service, and approximate time to pick the order. Please take note of Showroom timings, and communicate accordingly. Your courier partner will have to prove their identity, and take the responsibility of shipment once receiving is signed. We may contact you to confirm the legitimacy of courier partner before handing over the items. Naturally, we will change you for products, but there will be no holding charges.
3. Use of Shipping Services
In case of our shipping services, total cost of shipping is calculated based upon weight of the total order. Simply add the products to your basket, and enter delivery address when prompted. Shipping cost will be estimated and displayed as Shipping Charges in the cart.
Once your order is received, and if there is any issues with your order, for example, a style is out of stock or missing a piece, you will be contacted by telephone or email. Once you have confirmed the best way to proceed, your order will be shipped. The order will be held for a maximum of 24 hours without a response, then it will be shipped and the missing items will be credited to your Babez account.
Shipping to UK:
At Babez London, we offer same day dispatching of orders received before 3 pm UK time. Shipping Charges for UK starts from £5.00. We offer FREE Shipping to UK Orders valued over £400 exc. VAT. Orders are dispatched using UPS next working day delivery services. However, we recommend you to allow up to 48 hours to receive your orders. Signature will be required on receipt when receiving the order.
International & EU countries Shipping
We offer same day dispatching of orders received before 1 pm UK time. International and EU countries delivery cost is from £15.00 depending on the destination, and will be calculated at checkout based upon the weight of total shipment. We ship internationally with DHL & UPS, and orders should arrive well within a week once it’s dispatched. After an order has been shipped, an email will be sent to the customer notifying them of this, and providing a tracking number.
If preferred, customers can also arrange for their own couriers to collect the order from our Manchester branch, and not pay any shipping charges with us.
UPS will attempt to deliver your parcel 3 times after this your order will be returned to our Manchester warehouse then repayment will be required for reshipping cost.
UPS - Orders placed after 3.00 pm GMT will be processed the next day.
DHL - Orders placed after 1.00 pm GMT will be processed the next day.
Additional Shipping Charges
Please note that the shipping charges are only estimates of what it will cost. We use a flat rate for different weight brackets. However, sometimes shipping costs may exceeds due to higher number of boxes, or weight exceeding due to overall size of the shipment. We will get in touch and inform you about excess cost which needs to be paid before the order is shipped.